Frequently Asked Questions
Everything you need to know about styling your home with KAS.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while express options are available at checkout for faster delivery.
What is your return policy for home decor?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, bedding and pillows cannot be returned once the seal is broken unless they are faulty.
Are your textiles ethically sourced?
Yes, at KAS we are committed to sustainability. Our textiles are produced in certified facilities that adhere to strict environmental and fair labor standards.
How do I care for my KAS linens and cushions?
Each product comes with a specific care label. Generally, we recommend a cold gentle machine wash and avoiding bleach to preserve the vibrancy of our signature prints and fabric integrity.
Do you offer international shipping?
Currently, we ship to selected countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on the destination and weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for eligible orders.
